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Refund/Rescheduling Policy

Non-refundable, cannot be rescheduled.
Once purchased, tickets cannot be refunded and cannot be rescheduled because your space is being guaranteed at the event.

Weather Policy

Activity takes place rain or shine.
The activity runs regardless of weather conditions. In the rare situation where the seller is forced to cancel the event, ticket-holders will be allowed to reschedule to another time (subject to availability). Call 817-891-2346. to confirm whether or not your event has been cancelled.

Other Policies

All participants must sign a waiver.
All participants are required to sign a liability waiver before taking the tour. Helmets are also required and are provided by Cowtown Segway at no additional charge.

All participants must meet age and weight requirements.
All Segway riders must be age 14 or older and those under 18 must be accompanied by an adult or guardian. Each rider must weigh at least 100 pounds and no more than 260 pounds.

Not suitable for pregnant women.
Unfortunately, for safety reasons, pregnant women are not allowed to participate on Segway tours.