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Do I have to purchase tickets in advance?
Advance purchase is strongly recommended, as tours often sell out quickly. To maximize your chance of getting the day and time you prefer, please book well in advance. You can do this online or over the phone using only Visa, Mastercard or American Express.

Who can ride the Segway ® PT?
Although riding a Segway HT is relatively easy, insurance does require that all riders be at least 16 years of age (an adult or guardian must accompany children under 18). Also, riders should have the ability to make motions such as climbing and descending stairs without assistance. The Segway HT is not appropriate for those weighing under 100 pounds or over 250 pounds.

I have children in my group that are under 16 years old. Can they still come on the tour?
No, unfortunately children under the age of 16 are not permitted on the tour for safety reasons.

How will I hear the tour guide’s commentary?
Each rider will be provided with a top of the line headset unit, making it easy to hear the information being offered by the guide and guaranteeing an optimal tour experience.

What happens if it rains?
Tours run rain or shine. But don't worry! Some of our best tours have taken place in less-than-perfect weather! Just remember to bring a poncho, not an umbrella, as you will need both hands to operate the Segway.

Do I have to sign a waiver?
All Segway riders must sign a liability waiver before participating. Riders under the age of 18 must have a parent or guardian sign for them.

I am a DFW area local - will I enjoy this tour?
Though you may have seen the sights before, you will still enjoy the unique experience of gliding around the city and parks.

How much time of the tour is actually spent on a Segway?
The majority of your time will be on the Segway. We will start off with a short training session and then be on the Segway for the remainder of the time. There are no stops unless the tour group would like to stop and rest or take pictures.

Will we stop to take photos and go inside the sites listed for the tour?
While we can stop at some of the locations to take in the views and snap some photos, there isn't enough time on the tour to go into any of the sites--there is too much ground to be covered!

Do Segways have the ability to store bags, purses?
We have the ability to transport necessary items i.e. cameras, medications, etc. All other personal belongs will be kept in the meeting location. Cowtown Segway is not responsible for lost or stolen articles.

Are the tours conducted in English only?
Yes, the tours are only conducted in English. However, our non-English speaking guests will still enjoy the experience of riding a Segway and seeing the sights of Fort Worth, Tx.

Are restrooms available?
Yes, restrooms are available at the meeting location. But there are no easily accessible restroom stops along the tour route. If you should need to stop, please let us know and we will try to accommodate you.

How do I learn to ride a Segway ® PT ?
All customers are required to take a 20-30 minute hands-on training session to ensure a safe and enjoyable experience. Riders are trained on Segway ® PT operation and emergency stops. All riders are required to wear a safety helmet.

How does the Segway ® PT work?
This breakthrough technology, termed "dynamic stabilization," is the essence of the Segway PT. Dynamic stabilization enables the Segway PT to work seamlessly with the body's movements. Gyroscopes and tilt sensors in the unit monitor a rider's center of gravity at about 100 times a second. When the rider leans slightly forward, the Segway PT moves forward. When the rider leans slightly back, the Segway PT moves backward.

What is the Segway Personal Transporter (PT)?
The Segway Personal Transporter (PT) is the first self-balancing, electric-powered transportation device. With dimensions no larger than the average adult body and the ability to emulate human balance, the Segway PT uses the same space as a pedestrian, and can go wherever a person can walk.

How safe is the Segway PT?
The utmost care and research has gone into ensuring that the Segway PT is safe. The Segway PT's balancing technology is truly revolutionary and provides an exceptional riding experience. The Segway PT has redundant systems and sophisticated alerts built into its design, and many thousands of hours of use have demonstrated that the Segway PT is safe when used appropriately. It is important that Segway PT riders understand their responsibility to ride safely. Proper skill level and understanding of the Segway PT prevents injuries caused by loss of control or misuse.

How fast do the Segways go?
Segways have a top speed of 12.5 mph. However, certain tours may have a limited speed depending on the environment. The Segways were designed to have fun and we have the MOST fun of any tour in town!

Are Segway rentals available through Cowtown Segway?
Generally, no. Please join us on our guided tour, and let your tour guide know at the end if you're still interested in a rental. Occasionally these requests can be accommodated, but only after you have already taken the guided tour.

What is the Gen2 Segway Personal Transporter (PT) i2?
On Monday, August 14, 2006, Segway released their second generation personal transporter (PT) with the model name i2. This machine utilizes new technology called LeanSteer which allows the rider to lean in the direction he/she would like to turn. The Segway keys have also been updated to include wireless capability. We proudly provide all of our tours on these latest generation of Segway!

Can I arrange for a private/corporate/business event?
Yes, we offer private group tours for corporate functions and private events. We offer drop-off and pick-up of the Segway PT's as well as provide guides to assist with training, information and support throughout your event. For more information, please email info@cowtownsegwaytours.com